Terms & Conditions
Last updated: 28 August 2026
These Terms & Conditions govern your use of DRY99 services, website, and mobile applications. By creating an account or placing an order, you agree to these terms.
Our services
DRY99 provides laundry and garment-care services with pickup and delivery subject to service availability, selected slots, and the details confirmed for your order. Prices, taxes, offers, and delivery promises are shown at checkout or otherwise communicated before confirmation.
Orders and care
You are responsible for providing accurate contact, address, and garment information. We will use reasonable care, but processing results and delivery timing can vary by fabric, condition, weather, operational constraints, and items requiring special handling. Please identify valuable or delicate items when placing an order.
Payments, changes, and support
Payment is due using the method shown at checkout unless otherwise agreed. Offers and promotional balances are subject to their stated conditions. For order changes, refunds, or concerns, contact DRY99 support promptly with your order details.
Acceptable use
Do not misuse the DRY99 applications, submit unlawful content, interfere with service operation, or attempt to access another person’s account or data. We may suspend access when necessary to protect customers and the service.
Contact
For questions about these terms, contact support@dry99.in.