This privacy policy sets out how DRY99 uses and protects any information that you give DRY99 when you use our website and/or mobile application and agree to purchase services from us.
DRY99 is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified while using this website or mobile application, you can be assured that it will only be used in accordance with this privacy statement.
DRY99 may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are aware of any changes.
Information We Collect
We may collect the following information:
- Name
- Contact information including phone number and email address
- Address and location details for pickup and delivery services
- Demographic information such as postcode, preferences, and interests (if required)
- Order details, service history, and transaction information
- Other information relevant to customer surveys, feedback, and offers
How We Use the Information
We require this information to understand your needs and provide you with a better service, including:
- Internal record keeping
- Processing laundry, dry cleaning, and related service orders
- Pickup and delivery coordination
- Improving our products, services, and customer experience
- Sending service updates, order notifications, and transactional communication
- Periodically sending promotional messages about offers or new services (only if permitted)
- Market research and service improvement purposes
We are committed to ensuring that your information is secure. Suitable physical, electronic, and managerial procedures are in place to safeguard and secure the information we collect.
Mobile App Permissions
Camera Access
Our mobile application may request access to your device’s camera for features such as:
- Scanning QR codes or barcodes
- Uploading images related to orders, garments, or service verification
Camera access is used only within the app’s functionality and only with user consent. Images are not accessed, stored, or shared without the user’s explicit action.
Location Access
Location information may be used to:
- Determine service availability
- Enable pickup and delivery logistics
- Improve delivery accuracy
Location data is used only for service-related purposes and is not shared without consent.
Storage Access
Storage access may be required to upload or download files such as invoices or images related to orders.
How We Use Cookies
A cookie is a small file placed on your device to help analyze web traffic or let you know when you visit a particular site.
We use cookies to:
- Analyze website traffic
- Improve website performance and user experience
- Understand which pages are useful to users
Cookies do not give us access to your device or any personal information other than what you choose to share. You may accept or decline cookies through your browser settings. Declining cookies may affect certain website features.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
- When filling forms, look for options to opt out of marketing communication
- If you previously agreed to receive promotional communication, you may opt out at any time
We do not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit permission.
Account Deletion
Users can request deletion of their DRY99 account and associated personal data at any time.
To request account deletion, please email admin@aanisumedia.in from your registered phone number or email address with the subject “Account Deletion Request”.
Upon verification, we will permanently delete the user account and associated personal data within 7 working days, except where data retention is required by law (such as invoices or tax records).
Third-Party Services
Our app and services may integrate with trusted third-party providers (such as payment gateways, cloud services, or messaging services) strictly for operational purposes. These providers are required to handle your data securely and in compliance with applicable laws.
Data Security
We are committed to ensuring that your information is secure. Appropriate technical and organizational measures are implemented to prevent unauthorized access, disclosure, alteration, or destruction of data.
Accessing or Correcting Your Information
If you believe that any information we hold about you is incorrect or incomplete, please contact us at the address below. We will promptly correct any information found to be incorrect.
Contact Information
DRY99 Laundry & Dry Cleaning
No. 35, Shanthi Nagar,
Selaiyur SRO, Perumbakkam,
Chengalpattu, Tamil Nadu – 603302, India
📧 Email: admin@dry99.in